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Posts tagged center-operations
Customer Care Center Unit Coordinator
Feb 6th
Washington Suburban Sanitary Commission – Laurel, MD – experience OR * High school diploma or equivalent * 10 years of call center experience, four of which have been at a supervisory level ADDITIONAL REQUIREMENTS: Completion of the Washington Suburban Sanitary Commission Financial Disclosure Statement within 30 days of employment and annually thereafter.
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Customer Care Center Unit Coordinator
Workforce Management Analyst / Call Center Analyst – Berwyn PA
Feb 5th
DaVita – Berwyn, PA – ‘s DegreeExcellent knowledge of Workforce Management applications, technologies and key performance indicators.Demonstrated skills in all phases of workforce planning, forecasting and Intra-day functions. Desired Attributes Profession: Customer Support/Call Center Operations -> Call Center Operations Call Center Operations: Develop departmental plans/goals Call Center Operations: Monitor calls for quality assurance Call Center Operations: Establish strategic direction Industry (Customer Service): Health Care…Job Title: Workforce Management Analyst / Call Center Analyst – Berwyn PA Profession: Customer Support/Call Center Operations -> Call Center Operations Workforce Management Analyst / Call Center Analyst – Berwyn PADescription Workforce Management Analyst/ Call Center AnalystThis individual will create and maintain regular and ad-hoc reports for the Guest Services Contact Center Team through the use of MS ACCESS, Crystal Reports, and SQL tools and various delivery mechanisms.
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Workforce Management Analyst / Call Center Analyst – Berwyn PA
Manager, Call Center Sales & Service
Jan 31st
Frontier Communications Corporation – DeLand, FL – Job Title: Manager, Call Center Sales & Service Profession: Customer Support/Call Center Operations -> Call Center Operations Manager, Call Center Sales & ServiceTracking Code307499-798Job Description * Key responsibilities include: ยท Maintain and administer national inbound call campaigns, reporting and program evaluation. Drive sales revenue through program initiatives. – Must have strong motivational and employee development skills.
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Manager, Call Center Sales & Service
Senior Manager, Technical Services – Call Center
Dec 2nd
Coca-Cola Refreshments – Atlanta, GA – Job Title: Senior Manager, Technical Services – Call Center Profession: Customer Support/Call Center Operations -> Call Center Operations Responsible for defining long term strategic direction and architectural design of Coca-Cola Refreshments (CCRs) Call Center Infrastructure. Primary focus will be designing and supporting current and future technical requirements related to Call Centers. Essential duties and responsibilities include, but are not limited to, working with and through the CCR…: Implement telephony solutions Technical Set-Up and Equipment Configuration: Implement technology enhancements/upgrades Call Center Operations: Recommend improvements to call/email scripts Industry (Customer Service): Consumer Products/Services Marketing – Permanent – Full-time
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Senior Manager, Technical Services – Call Center
Dir Call Center Operations
Nov 27th
Elmhurst, IL – Job Description Dir Call Center Operations : 00001KJX Description Directs the implementation of strategies that support the management of all call center operations including, recruiting and selection of talent, customer experience and data analysis and other core processes such as behavioral coaching. Directs daily operations ensuring quality, service, revenue generation, and loss mitigation included are in all customer contact operations. Articulates a coherent vision of the future – Permanent – Full-time
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Dir Call Center Operations
Capital Customer Service Call Center Administrator
Nov 20th
Hill-Rom – Batesville, IN – Configuration: Manage call center equipment/software Customer Communication Types: Email Technical Set-Up and Equipment Configuration: Implement telephony solutions Call Center Operations: Manage multiple centers or groups Call Center Operations: Monitor calls for quality assurance Call Center Operations: Establish strategic direction Industry (Customer Service): Health Care/Medical Services…Job Title: Capital Customer Service Call Center Administrator Profession: Customer Support/Call Center Operations -> Call Center Operations Capital Customer Service Call Center AdministratorJob Status: Part Time (with benefits)Shift: 2nd ShiftCity: BatesvilleState: INCountry: United StatesPosition Summary JOB SUMMARY:Drive Acute and Post Acute Capital sales through effective communication and timely processing of sales proposals and orders. Educate customers and sales representatives of current – Permanent – Full-time
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Capital Customer Service Call Center Administrator
Manager – New Business Support (Center Operations)
Jun 14th
Overland Park, KS – and Executives to ensure that the needs of a new customer integration and/or project are met for Service Assurance. Builds and maintains open communication with network Center Operations teams an … Manager – New Business Support (Center Operations)-00040640 Description Ericsson RNAM Managed Services and the Center Operations Service Assurance group is looking for a Manager – New Business Support (Network Control Manager II) in Overland Park, KS
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Manager – New Business Support (Center Operations)
ITIL Service Delivery / Service Architecture Mgr (LLS)
Mar 19th
Reston, VA – ITIL Service Delivery / Service Architecture Mgr (LLS) Top-tier firm is seeking an experienced
Law Enforcement Specialist
Jan 7th
Miami, FL – Our Call Center Operations Department is seeking a Law Enforcement Specialist to comply with civil and criminal procedures related to the release of customer information, as well as to assist law enforcement agencies with any lawfully authorized customer information requests in an efficient manner, while protecting the privacy of TracFone customers. It is TracFone policy to support 911 emergency telephone calls 24 hours a day, 7 days a week, and 365 days a year, via a Law Enforcement Hotline. …
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Law Enforcement Specialist
Market Research Manager / Call Center Operations
Dec 20th
Executive Search Consultants, LLC – El Paso, TX – Job Title: Market Research Manager / Call Center Operations Profession: Marketing -> Market Research ORGANIZATION OVERVIEW: We provide data collection services to the market research and political pollster industries.
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Market Research Manager / Call Center Operations
Customer Experience Associate
Dec 9th
Enova Financial – Chicago, IL – Job Title: Customer Experience Associate Profession: Customer Support/Call Center Operations -> Call Center Operations Customer Experience AssociateReports to:VP of US OperationsResponsibilities * Develop and manage a te
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Customer Experience Associate
National Accounts (INAP) Billing – Team Lead
Dec 7th
IKON Office Solutions, Inc. – Houston, TX – Job Title: National Accounts (INAP) Billing – Team Lead Profession: Customer Support/Call Center Operations -> Account/Customer Support Requisition ID 10-05080 Job Title National Accounts (INAP) Billing – Team LeadJob Ca
Principal Account Manager – Fixed SIte & Maritime Sales
Dec 5th
Rockwell Collins – Tidewater, VA – Dahlgren, VA – Job Title: Principal Account Manager – Fixed SIte & Maritime Sales Profession: Customer Support/Call Center Operations -> Account/Customer Support Title: Principal Account Manager – Fixed SIte & Maritime SalesLocation: V
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Principal Account Manager – Fixed SIte & Maritime Sales
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