Head Chef – Fresh Branded Concept

Virtue Group – Atlanta, GA – to even be considered)Experience with Call Center systems – IVR/VRU, CTI, Workforce Management, Call Reporting, Call Scripting and Routing is highly desirable, but not requiredExperience with IT Service Management systems including Change, Configuration, Incident, Problem and Request Management, along with IT Chargeback and Time Tracking is highly desirable Additional Requirements:Helpful to have BA or PM certification Important to have Team Leadership skills and Multi Site experience Excellent Customer Service…JOB TITLE: Business Systems Analyst III with Call Center AppsLocation: Atlanta GADuration: 6+ MonthsInterview process: Phone + in personNo of positions: 4Most Critical Requirements:Requires 4 or more years of progressive Business Systems Analyst experience in a Call Center environment Experience with Cisco technologies for Contact Centers is highly desirable, but not required (could be with other technologies, but again, candidate must have experience in a call center environment – Permanent – Part-time